Return and Refund Policy
Thank you for shopping at The Melamine Kitchen. If you are not satisfied with your purchase, we are here to help. Returns You have 30 days from the point of purchase to notify us of your intent to return your merchandise. To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in the original packaging, and you must have proof of purchase. If there is a manufacturing defect, email us a picture, and provide a phone number for us to contact you. A picture is required to help us confirm manufacturing defects.
Once we receive your item, we will inspect it and notify you promptly on the status of your refund. If approved, we will initiate a refund to the original payment method, or by check, if electronic repayment is not available. The timetable for repayment depends on your card issuer’s policies.
You are responsible for paying shipping costs for returns. Shipping costs are nonrefundable. However, if you exchange an item due to a manufacturing defect, your return shipping may be refunded.
If you have questions, please send us an email. We will return your inquiry promptly.